Privacy policy

In this privacy statement, the following definitions are used:

1. 1. Rope Media: the user of this privacy statement: Rope Media B.V. trading under the name ToetsJeKennis.nl, established at Wilhelminaplein 1 in Rotterdam, registered with the Kamer van Koophandel under KvK number 50337769;
   2. data subject: the natural person who has entered into an agreement with Rope Media, or the natural person who has contacted Rope Media on behalf of a company regarding the conclusion and/or execution of the agreement, or the natural person visiting the website;
   3. agreement: the agreement between Rope Media and the data subject whereby the data subject makes use of the service offered by Rope Media via the website;
   4. website: the website www.toetsjekennis.nl managed by Rope Media;
   5. profiling: the processing of personal data whereby certain personal aspects of the data subject are evaluated based on personal data with the aim of analysing or predicting their personal preferences, interests, online search behaviour, or location;
   6. personal data: data by which a natural person can be identified.

Personal data

1. Careful handling of personal data is of great importance to Rope Media. With regard to the processing of personal data, Rope Media acts in accordance with applicable laws and regulations.
2. Rope Media handles personal data with care and treats it confidentially.
3. Rope Media collects personal data from the data subject when the data subject has provided this personal data to Rope Media via the website, or when the data subject visits the website, or has contacted Rope Media by phone or email.
4. Rope Media collects and processes the following personal data:
   1. first and last name;
   2. phone number;
   3. email address;
   4. IP address;
   5. browsing behaviour;
   6. location data;

Which personal data is processed by Rope Media depends on whether the data subject does or does not have an account on the website and whether the data subject acts on behalf of a company.

1. Rope Media does not process special categories of personal data of data subjects.
2. The website and/or service does not intend to collect data about data subjects who are under 16 years of age. Unless they have permission from parents or a guardian. However, Rope Media cannot verify whether a data subject is older than 16. Rope Media therefore advises parents to be involved in their children's online activities in order to prevent data from being collected about children without parental consent. If the data subject is convinced that Rope Media has collected personal data about a minor without that consent, the data subject should contact Rope Media using the contact details set out in article 12.1, and Rope Media will then terminate the processing and delete the personal data.

Legal basis and purposes of processing

1. The legal basis for processing personal data is the performance of the agreement or, at the request of the data subject, taking pre-contractual measures.
2. Rope Media collects and processes personal data for the following purposes:
   1. processing a question and/or comment from the data subject;
   2. issuing a quote;
   3. concluding the agreement;
   4. being able to contact the data subject in connection with the performance of the agreement;
   5. creating an account on the website for the data subject and maintaining the account;
   6. complying with administrative obligations;
   7. sending the data subject a newsletter, provided they have granted permission for this, see also article 5;
   8. offering the data subject personalised advertisements and content (profiling), see also article 4;
   9. improving the website and the services of Rope Media;
   10. generating general statistics about the use of the website.
3. Providing the name, address, phone number, and email address of the data subject is a contractual obligation. Without the name, address, phone number, and email address, no agreement can be concluded.
4. Rope Media will not retain personal data longer than is strictly necessary to achieve the purposes, as described in article 3.2, for which the personal data is processed.
5. Rope Media only processes the personal data that is minimally necessary for the existing purposes. Rope Media aims for minimal data processing.
6. Rope Media will not process personal data for purposes other than those described above.

Profiling

1. Profiling is only carried out if the data subject has granted permission to Rope Media for this. This permission can be withdrawn by the data subject at any time.
2. The purpose of profiling is:
   1. showing the data subject advertisements or other content on the website that Rope Media suspects aligns with the interests of the data subject;
   2. marketing analyses;
   3. sending a personalised newsletter.
3. Profiling can take place through a combination of data provided by the data subject when creating an account and data originating from various cookies.
4. For profiling purposes, the following data may be processed by Rope Media:
   1. gender;
   2. age;
   3. location data;
   4. search queries entered on the website;
   5. browsing behaviour.

Newsletters

1. Newsletters are only sent to the data subject if the data subject has given explicit, unambiguous consent to Rope Media for this. The data subject can unsubscribe from newsletters at any time, see article 6.
2. Rope Media will not approach the data subject for direct marketing purposes if the data subject has not given consent for this.

Unsubscribing from newsletters

1. The data subject can unsubscribe from newsletters in the following ways:
   1. by clicking the link in the email containing the newsletter that allows the data subject to unsubscribe from such newsletters;
   2. by contacting Rope Media, see article 12.1 for contact details.
2. Every newsletter sent to the data subject includes a link enabling the data subject to unsubscribe from the newsletters.

Erasure of personal data

1. Rope Media will remove personal data from its systems without unreasonable delay, among other things, if:
   1. the personal data is no longer necessary for the purposes for which it was processed;
   2. the data subject objects to the processing of their personal data and this objection is justified;
   3. the personal data is incorrect or outdated.
2. Rope Media is not obliged to erase personal data if one of the situations described in the law applies where the “right to be forgotten” does not apply.

Sharing personal data with third parties

1. Rope Media will provide the personal data of the data subject to third parties if:
   1. Rope Media has obtained explicit prior consent from the data subject for this;
   2. one of the legal bases applies under which providing personal data to a third party is permitted;
   3. it is necessary for the performance of the agreement;
   4. the transfer is made to a processor engaged by Rope Media for the purposes listed in this privacy statement, with which processor Rope Media has concluded an agreement ensuring that the processor offers sufficient guarantees regarding technical and organisational security measures concerning the processing to be performed.
2. The data subject may withdraw their consent to provide personal data to third parties at any time.

Right of access, right to data portability, rectification, and erasure

1. Upon request, Rope Media grants the data subject access to all personal data that Rope Media maintains about them and provides the data subject with a free copy of this data in such a format that the data subject can transfer the personal data to a third party themselves.
2. Rope Media offers the data subject the opportunity to have any incorrect data that Rope Media maintains about them corrected or deleted free of charge.
3. The request for access, rectification, or deletion of data can be submitted in writing or via email to Rope Media, see article 12.1 for the contact details of Rope Media. Rope Media responds to such a request as soon as possible and in any case within 4 weeks.

Right to object

1. The data subject may object to Rope Media regarding the processing of their personal data if they have good reason to do so given their specific situation. After Rope Media has received the objection from the data subject, Rope Media will stop processing the personal data of the data subject, unless Rope Media has compelling legitimate grounds for processing personal data that outweigh the interests of the data subject.

Right to restriction

1. If a request has been submitted by the data subject regarding the adjustment, addition, or erasure of their personal data, or an objection has been lodged regarding the processing of their personal data, and the consideration, processing, and implementation of this request or objection takes some time, the data subject may request Rope Media to restrict the processing of their personal data.

Contact

1. For questions about how Rope Media processes personal data, withdrawing consent regarding the processing of personal data, access to personal data that Rope Media processes about the data subject, requesting a copy of their personal data, requesting the rectification or erasure of their personal data, requesting the restriction of the processing of their personal data, or lodging an objection to the processing of their personal data, the data subject can contact Rope Media using the contact details below.

Contact details:

Rope Media B.V. Address: Wilhelminaplein 1 Postal code/City: 3072DE Rotterdam

1. If Rope Media, at the request of the data subject, corrects, supplements, or erases personal data of the data subject, or terminates or restricts the processing of personal data, or has processed a withdrawn consent, Rope Media will notify the data subject accordingly.

Security measures

1. To prevent unauthorised access to personal data, loss, theft, and unlawful use of personal data, Rope Media has implemented various security measures, including measures against unauthorised access, use, alteration, unlawful and unintentional destruction, and accidental loss of personal data.
2. Data provided to Rope Media via the website is encrypted. Rope Media uses an HTTPS connection.

Third-party privacy policies

1. This privacy statement does not apply to third-party websites, such as webshops, that are linked to the website. Rope Media accepts no responsibility or liability whatsoever regarding the way these websites handle personal data. For more information about how these third parties handle personal data etc., the privacy policy of the respective website should be consulted.

Amendments

1. Rope Media reserves the right to make unilateral amendments to this privacy statement. The latest version of Rope Media's privacy statement is available on the website.

Data breach

1. If a security incident has occurred at Rope Media involving the breach of sensitive personal data or which, for any other reason, results in a serious adverse effect on the protection of the processed personal data, Rope Media will report this to the Autoriteit Persoonsgegevens, if possible, within 72 hours after becoming aware of the data breach, and act in accordance with the Beleidsregels Meldplicht datalekken of the Autoriteit Persoonsgegevens.
2. If a data breach occurs at Rope Media that has adverse consequences for the personal privacy of the data subject, Rope Media will notify the data subject without undue delay.

Cookies

1. Rope Media uses functional, analytical, and tracking cookies.
2. A cookie is a small text file that is stored in the browser of the data subject's device upon their first visit to the website.
3. Rope Media only places tracking cookies if the data subject has given consent for the placement of tracking cookies prior to visiting the website. Before the data subject has granted consent for tracking cookies, only functional and analytical cookies that have no impact on the privacy of the data subject will be placed.
4. The data subject can opt out of cookies by configuring their internet browser in such a way that it no longer stores cookies. In addition, the data subject can also delete all information previously stored via their browser settings. More information regarding enabling, disabling, and deleting cookies can be found by the data subject in the instructions and/or using the Help function of their browser. Functional cookies are necessary for the proper functioning of a website. When the data subject deletes functional cookies, this may affect the proper functioning of the website and Rope Media may not be able to provide its service properly or at all.
5. Types of cookies and purposes:

Party placing the cookie	Type of cookie	Purpose for which the cookie is placed
Rope Media	Functional cookie	Functional cookies ensure that the website operates properly. These cookies are used, for example, so that the data subject can log in to the website. With functional cookies, the website can recognise the data subject when they visit the website again. This is convenient so the data subject does not have to log in to the website again on every visit.
Rope Media for the use of Google Analytics	Analytical cookie	By using analytical cookies, Rope Media can see how the data subject uses the website, allowing Rope Media to improve the website accordingly. Analytical cookies are not shared with third parties, are not used by third parties, and are not linked to the name or email address of the data subject. Rope Media has configured Google Analytics in such a way that visitors to the website remain anonymous.
Rope Media	Tracking cookie	Conducting marketing analyses and carrying out personalised marketing.

Filing a complaint

If the data subject believes that the processing of personal data by Rope Media is not in accordance with this privacy statement and/or with applicable laws and regulations, the data subject can submit a complaint to the Autoriteit Persoonsgegevens.